Shipping Policy

Thank you for visiting and shopping at Smith’s Surplus and Supply. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2 business days. Orders received before 2pm Mon – Fri ship the same day. Orders received on the weekend are dispatched on Mondays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
USPS First Class w/ tracking	2-7 business days	Calculated at checkout
USPS Priority	2-5 business days	Calculated at checkout
UPS Ground	3-5 business days	Calculated at checkout

* You will receive email notification with a tracking number when your order has been scheduled for shipping.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Smith’s Surplus and Supply ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Smith’s Surplus and Supply is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Smith’s Surplus and Supply is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We are now serving Australia and Canada.

Customs, Duties and Taxes

Smith’s Surplus and Supply is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

FREE SHIPPING : Does not apply to orders shipping outside of the USA.

Smith’s Surplus will not accept responsibility for any lost packages handled by any Private Shipping / Delivery Service

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.