SHIPPING POLICY
Thank you for visiting and shopping at Smith’s Surplus and Supply. Following are the terms and conditions that constitute our Shipping Policy. The following terms are subject to change without notification.
Domestic Shipping Policy
Shipment processing time: Our order processing time is within 2 business days. Orders placed from Friday through Sunday will be queued for shipping on the subsequent Monday, in the sequence they were received. During times of high demand, you might experience a minor delay in your order’s shipment. If this happens, please anticipate a slight extension in the delivery period.
Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout. Please note that the delivery timelines provided will start counting from the point when the courier accepts the package.
| Shipment Method | Estimated Delivery Time | Shipment Cost |
|---|---|---|
USPS First Class w/ Tracking |
2-7 Business days |
Calculated at checkout |
USPS Ground Advantage |
2-8 Business days |
Calculated at checkout |
USPS Priority Mail |
2-5 Business days |
Calculated at checkout |
USPS Mail Express |
1-2 Day |
Calculated at checkout |
UPS Ground Saver |
2-7 Business Days |
Calculated at Checkout |
UPS Ground |
1-5 Business days |
Calculated at checkout |
UPS 3 Day Select |
3 Business days |
Calculated at checkout |
UPS Next Day Air |
1 Business Day |
Calculated at checkout |
* You will receive email notification with a tracking number when your order has been scheduled for shipping. Delivery delays can occasionally occur.
USPS Priority Mail Express – USPS Priority Mail Express offers 1-Day shipping, although this service is not available in all locations. To verify if 1-Day shipping is accessible in your area
- Check here to see if 1 Day shipping is available in your area.
It’s important to understand that selecting Priority Mail Express does not equate to priority processing of your order within our system. At Smiths Surplus, we are committed to efficiently handling your order and will make every effort to expedite its progression through our process. However, the ‘Express’ designation specifically refers to the postal delivery speed post-dispatch.
Shipment to P.O. boxes or APO/FPO addresses
Smith’s Surplus and Supply ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Smith’s Surplus and Supply is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Smith’s Surplus and Supply is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We are now serving Canada, France, Hong Kong, U.K and Germany. Customs, Duties and Taxes Smith’s Surplus and Supply is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
| FREE SHIPPING : Does not apply to orders shipping outside of the USA. |
Damages Smith’s Surplus and Supply is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Private Shipping Service / Delivery Service
Smith’s Surplus will not accept responsibility for any lost packages handled by any Private Shipping / Delivery Service
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Terms of Service
Our Terms of Service Policies, provides additional information about our service.