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SHIPPING POLICY

Thank you for visiting and shopping at Smith’s Surplus and Supply. Following are the terms and conditions that constitute our Shipping Policy. The following terms are subject to change without notification.

Domestic Shipping Policy

Shipment processing time: Our order processing time is within 2 business days. Orders placed from Friday through Sunday will be queued for shipping on the subsequent Monday, in the sequence they were received. During times of high demand, you might experience a minor delay in your order’s shipment. If this happens, please anticipate a slight extension in the delivery period. 

Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout. Please note that the delivery timelines provided will start counting from the point when the courier accepts the package.

Shipment Method Estimated Delivery Time Shipment Cost
USPS First Class w/ Tracking
2-7 Business days
Calculated at checkout
USPS Ground Advantage
2-8 Business days
Calculated at checkout
USPS Priority Mail
2-5 Business days
Calculated at checkout
USPS Mail Express
1-2 Day
Calculated at checkout
UPS Ground Saver
2-7 Business Days
Calculated at Checkout
UPS Ground
1-5 Business days
Calculated at checkout
UPS 3 Day Select
3 Business days
Calculated at checkout
UPS Next Day Air
1 Business Day
Calculated at checkout

* You will receive email notification with a tracking number when your order has been scheduled for shipping. Delivery delays can occasionally occur. 

USPS Priority Mail Express – USPS Priority Mail Express offers 1-Day shipping, although this service is not available in all locations. To verify if 1-Day shipping is accessible in your area

  • Check here to see if 1 Day shipping is available in your area.

It’s important to understand that selecting Priority Mail Express does not equate to priority processing of your order within our system. At Smiths Surplus, we are committed to efficiently handling your order and will make every effort to expedite its progression through our process. However, the ‘Express’ designation specifically refers to the postal delivery speed post-dispatch.

Shipment to P.O. boxes or APO/FPO addresses

Smith’s Surplus and Supply ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes

Smith’s Surplus and Supply is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 

Damages

Smith’s Surplus and Supply is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We are now serving Canada. Customs, Duties and Taxes Smith’s Surplus and Supply is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

FREE SHIPPING : Does not apply to orders shipping outside of the USA.

Damages  Smith’s Surplus and Supply is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Private Shipping Service / Delivery Service

Smith’s Surplus will not accept responsibility for any lost packages handled by any Private Shipping / Delivery Service

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Terms of Service

Our Terms of Service Policies, provides additional information about our service.

 
Fast Shipping

Orders ship in 1-2 business days

Easy returns

No forms or RA numbers

Customer Support

A real person will answer

100% Secure Checkout